Sales Coach, Sales Musicologist, Leader of the Selling Rebellion

I recruit, train, and lead commission-only sales teams for purpose-driven entrepreneurs with my signature Sales Musicology Method...

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Jessica Paige Band Website Cover

Jessica Paige Band Website Cover

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How Entrepreneurs and Sales Leaders can Combat Racism

How Entrepreneurs and Sales Leaders can Combat Racism

There is no doubt that this is, and always will be a difficult topic to address, but there is one thing I am sure of:

Assuming it comes from a place of love and not fear, saying something at the risk of it being the wrong thing to say is better than not saying anything at all. 

I know many of you are wondering what you can do.
How you can contribute.
What's the "right" thing to do.
There are a lot of opinions.
I'm not going to tell you what I think you should do, because I don't believe there is a right or wrong way to contribute to a cause, and whichever way your heart is calling you is the way you should move. 

I'm just going to share what I'm doing and I'm open to suggestions and hope it inspires some ideas for you. 

But first, I have some questions. Questions that were asked of me years ago. Questions I ask myself and questions I now ask you: 

  • Look at your team. Does it look just like you? If so, why? Was it intentional? If it wasn't, be more intentional and diversify your human resource assets.
  • Do you have a no-tolerance policy for racial and sexist viewpoints and jokes? If no, why not? If your top producer also has a tendency to tell great jokes that are racist and sexist at their core, by letting it slide just once, you are setting the precedent that you prioritize money over human decency. Don't do that.
  • Are you willing to "fire" customers who are hateful?  Let's say you go out for dinner with the CEO, have a few drinks and the "real" person comes out? Do you laugh at their jokes to keep the business? Or do you call them out on it?
  • Is your leadership team homogenous? When leadership teams have just one woman or one person of color you unconsciously set the precedent that there is only room for one "token" female or person of color at the top. It creates unhealthy competition amongst women and people of color to fight for that spot. Only 30% of the population is white male, if you need a measurement stick to see where you stand on this.
  • How much of your time and money do you invest in developing the talents of people of color? I'm not talking about company-wide diversity initiatives, I'm asking you directly what you are doing? In sales, especially commission-driven sales, you don't have the excuses other departments have. We lead a unique division whereby someone without a college degree, or an irrelevant college degree, can learn sales and enter a high-income opportunity. When you do well, you earn more than a doctor or lawyer who spent hundreds of thousands to get access to the role. Can you develop people? All kinds of people? If no, why not? What can you do to develop your leadership and coaching skills?
  • Are you intentional about the companies you invest in? Do you know what companies you are invested in? Most people have no idea what companies their 401k's and mutual funds are actually supporting. Are they companies you want to help grow?  Where you invest your money says lot about you. If you want help understanding how to evaluate the companies you invest in, check out B Corporations .  
  • Are you intentional about where you spend your money? The stores and restaurants you support? I believe where you spend and invest your money has even more power than your right to vote. And it is irrelevant how much money. 
  • What charities do you support? 
  • To be clear, I am not telling you where you should spend your money, that is a personal choice, what I am imploring you to do is to be aware of it and be intentional about it. Ignorance is not an excuse.

Notice a lot of these questions have to do with money.

I'm talking about money because, whether for-profit or non-profit, money is what makes our companies run. So, if it's not good enough to do these things just to be a good person, the financial upside is that diversity leads to innovation.

People with different backgrounds and perspectives are critical for you to come up with creative ideas and strategies to squash the competition.

Are your competitors' boards and leadership homogenous? Great! Diversity will be your superpower. 

I was watching a talk last week from an ex-con, Shaka Senghor, author of "Writing my Wrongs," who was brought to MIT Media Lab to challenge the students to come up with some of the innovations that are common in prisons. 

He gave them five challenges such as a tattoo pen, a lighter, and an email system, and the common materials to do so and, after two hours, these MIT students could not figure out any of them. 
You can watch the talk here:

A great leader is able to harness this kind of creativity for good. Be the great leader.

If you want to hear about what I'm doing right now to approach the topic with my customers, you can catch the live video I did yesterday in my Facebook group, The Selling Rebellion - If you have any questions you can contribute them there and continue the conversation.

Here's what it says, in short: 

  • I'm stopping all self-promotion, including on social media
  • I've paused all ads
  • I've stopped all my automated social media postings, as they are not relevant. I have over 30,000 followers and I don't want them hearing about my business right now but opening up room for the conversations that matter. 
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